If you are reading this, privacy is clearly as important to you as it is to us!
What we collect
- Contact Number
- Email Address
- Invoice Address
- Date of Birth
How we collect or obtain information about you:
- When you provide it to us by placing an order on our website, contact us for assistance, complete registration forms or sign up for receiving engaging content from us, such as newsletters.
- From your use of our website, using cookies provided by analytic tools.
- Occasionally from third party websites we choose to partner with to provide you products or services together.
Purpose of Data Collection:
How we collect or obtain information about you:
- Set up your account, manage and process your orders
- Provide you information about our products and services if requested by you
- Enhance and simplify your experience on our website
- Market research and analysis
When you provide us with information to place an order, arrange a delivery, offer a solution to any challenge (like return / exchange a product), we imply that you agree to our collection of this information for that specific reason only.
If we ask you for your personal information for any other reason, like marketing, we will either ask you directly for your expressed consent and will provide you with an opportunity to say no.
If you wish to withdraw your consent to us using your personal information for any reason, you can let us know by using our contact us page at any given time.
Cookies are small text files that can be used by websites to make a user’s experience more efficient.
The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission.
This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.
You can at any time change or withdraw your consent from the Cookie Declaration on our website.
Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.
Preference cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region you are in.
Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.
Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.
Unclassified cookies are cookies that we are in the process of classifying, together with the providers of individual cookies.
How long do we keep your information?
Account-related data is kept as long as the consumer is in possession of an account. In simpler terms, the data remains stored for as long as the account exists. When you choose to delete your account, the related data will be deleted within a reasonable period. If you believe that any information we are holding on you is incorrect or incomplete, please write to us at firstname.lastname@example.org
We retain the information you used to sign up for our newsletter for as long as you remain subscribed (i.e. you do not unsubscribe). All our newsletters contain an unsubscribe button which can be used to stop receiving newsletters from us.
Third party services
Third-party services are required to fulfil transactions and perform our services. In general, the third-party providers used by us will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend reading their privacy policies, to understand how your personal information is handled by these providers.
Certain providers can be located in or have facilities that are located in a different jurisdiction than either you or us. So, if you choose to proceed with a transaction that involves the services of a third-party, your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
Website analysis tools:
In order to provide you fast and secure shipping we make use of a courier service. To perform this action, they are provided access to the consumer’s name and address.
We use an email service provider to deliver you content, generally in the form of newsletters. This service has limited access to your information, primarily your email address.
We use an external payment gateway providing company to fulfill your transactions.
We take appropriate technical and organisational measures to secure your information and to protect it against unauthorised or unlawful use and accidental loss. We use secure servers and SSL software to encrypt your information. Your information is shared to the minimum extent, maintaining confidentiality and anonymity.
We use industry accepted services to communicate and safeguard data. However, it is important to remember transmission of information over the internet is not entirely secure and we cannot be responsible for any liabilities suffered by you as a result of your decision to transmit information to us via the internet.
You can get in touch with us for further support in the following ways: